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Cancellation & Refund Policy

Nsoft Solutions believes in helping all customers as far as possible , and has consequently prepared a thoughtful refund and cancellation policy. There may be some case of customer dissatisfaction due to many reasons .

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy :

1.) Domain Name Registration Services : Once you purchase your Domain Name, you are its owner and it cannot be "cancelled" until the duration of the domain term has expired. Domain names are controlled worldwide by Internet Corporation for Assigned Names and Numbers (ICANN ) organization and we do not have any control over

2.) No cancellations are entertained for those services that the Nsoft Solutions had offered on promotional offer / special occasions or Discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions.

3.) Services will automatically renew until a service is cancelled. If you do not wish to renew your Monthly or Annual Service agreement you must cancel your account by sending an email to us.

4.) Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period.

5.) All newly purchased web design or development services are covered by a 7 day money back guarantee. Should you become dissatisfied with our services at any point within the first 7 days of contract start, we will refund your money less a 20% ( of advance paid value ) processing fee unless otherwise specified at, or prior to, the time of purchase.

6.) If any work is cancelled by customer in between the work process , advance payment will not refundable. Once work is completed, company will be liable to take complete payment from customer.

Refund Policy :

1.) In case, any client is not completely satisfied with our services may request for refund within 7 days from contract date. All refunds will take maximum of 7 working days to process and it will be refunded in your account either by Account Credits or direct deposit in your bank account.

2.) If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same Bank account.

3.) Domain Name Registration / Domain Transfer or other domain related services is NOT refundable. Once you purchase your Domain Name, you are its owner and it cannot be "returned" until the duration of the domain term has expired.

4.) Taxes can not be refunded by us as they are deposited directly at the end of each month, however it might be possible to reclaim those directly from the government.